Our Promise
Make Special Happen
Turning Moments into Special Memories. It’s everything we do. Instinctive, genuine, and from the heart. We believe every interaction is an invitation to surprise; every moment an opportunity to connect and every individual beautifully unique and worthy of indulgent celebration. Here, we dream big. We have freedom to create special, personalized experiences, inspired by the moment. We are connectors of people, places and timeless traditions. Together, we show the world that true luxury is inclusive. It’s not just an inspirational dream, it’s the heart and soul of who we are.
At Fairmont, We Make Special Happen.
Our Values
Our Fairmont values highlight the type of environment and experience that you as a colleague can expect from Fairmont as an employer of choice.
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
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We celebrate our differences. We support each other and we always stand together.
We build trust through mutual respect and being authentic.
We have authority to take initiative and anticipate moments that create unforgettable experiences.
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging Starts With Us
"During a particularly busy summer season our entire team came together seamlessly to support one another. There was a shared sense of purpose — everyone stepping in where needed, communicating openly, and celebrating small wins along the way. As a leader, seeing that collaboration unfold reminded me how powerful it is when a team feels connected not just by their roles, but by a shared passion for creating exceptional guest experiences. It reaffirmed that belonging isn’t about hierarchy or title it’s about mutual respect, trust, and knowing that every contribution matters."
Tina O'Donnell
ASSISTANT DIRECTOR, FAIRMONT SPA BANFF SPRINGS
Perks & Benefits
From competitive wages and comprehensive benefits to staff housing, meal programs, wellness initiatives, and access to world-class mountain activities, we provide perks that support both your career and your lifestyle in the Rockies.
The opportunity to grow your career within Fairmont and in 5000+ Accor Hotels around the world.
We ensure our leadership team has practical and affordable housing in our mountain towns.
Take advantage of Fairmont's Travel Program and experience some of the world's most luxurious hotels.
An extended health benefits program which includes mental health, fertility, orthodontics and more.
A Defined Contribution Pension Plan with employer matching up to 5% of annual earnings.
